Can I enroll in a maintenance plan mid-year?

Yes. Mid-year enrollment starts a 12-month plan from the enrollment date. If the enrollment falls close to one of the seasonal tune-up windows, the first tune-up visit is scheduled within 60 days of enrollment and the second is scheduled approximately 6 months later. The priority dispatch and repair discount are active from the day of enrollment.

What if I move during the plan year?

If you move within our service area, the plan transfers to the new address for the remainder of the plan year at no additional cost. If you move outside our service area, the plan is cancelled and the remaining prorated term is refunded. We do not charge a transfer or cancellation fee for moves.

Do I need a maintenance plan if my system is under manufacturer warranty?

Yes — manufacturer warranty and maintenance plan serve different purposes. The manufacturer warranty covers parts and labor for covered failures caused by defects. The maintenance plan covers the annual service visits that (a) prevent many of those failures from occurring and (b) provide the documentation that supports warranty claims when they do occur. Most manufacturers require annual maintenance documentation to support warranty claims; a plan member with two years of documented annual service has a stronger claim position than an owner with no service records.

What systems are covered under the maintenance plan?

The plan covers all primary HVAC systems at the enrolled address: gas furnaces, central air conditioning, heat pumps (ducted and ductless), and heat pump water heaters. Hydronic boiler systems are covered under a separate plan tier that includes Diego Ramirez's hydronic-specific service scope. Supplemental systems (whole-home humidifiers, dehumidifiers, UV-C systems, Aprilaire media air cleaners) are inspected as part of the tune-up visit at no additional charge; maintenance beyond inspection is billed at plan member rates.

Is the maintenance plan worth it for a newer home?

For a new construction home at SunCrest, Traverse Ridge, or Corner Canyon elevation, yes — the altitude derate verification, condensate drain descaling, and capacitor tracking in the first 3–5 years are more consequential at those elevations. For a valley-floor home with a new system that was correctly installed, the plan's primary value is warranty documentation and scheduling convenience. We give you an honest answer on this if you ask during enrollment.

HVAC Maintenance Plans in Draper, Utah

An HVAC maintenance plan is, at its core, a scheduling commitment. We contact you in late September and early April to arrange your seasonal tune-up visits. You do not have to remember to call. The system gets serviced before the demand peaks, the service report goes in your file for warranty compliance, and the repair discount applies to any calls that occur during the plan year. The emergency dispatch priority ensures that when the capacity crunch hits — the mid-January week when our emergency line runs 18–22 calls per day and appointment lead times for non-members stretch to 48–72 hours — plan members are scheduled ahead of that queue.

This page explains what the plan includes, what it costs relative to equivalent individual services, and who it makes most sense for.

What the Maintenance Plan Includes

Two Seasonal Tune-Up Visits Per Year

The plan covers two complete HVAC tune-up visits annually:

Pre-Heating Season Visit (September–October): Full furnace tune-up covering combustion analysis at all firing stages, gas pressure and altitude derate verification, flame sensor cleaning and microamp test, hot surface igniter inspection, condensate drain flush, inducer motor assessment, heat exchanger visual inspection (borescope for furnaces over 12 years), blower motor check, static pressure measurement, and temperature rise verification. Filter replacement if due. For heat pump systems, the fall visit covers the heat pump heating mode verification, defrost cycle confirmation, and low-ambient capacity check.
Pre-Cooling Season Visit (April–May): Full AC tune-up covering capacitor measurement, condenser coil cleaning, evaporator coil inspection, refrigerant charge verification by superheat and subcooling, compressor and condenser fan motor amperages, contactor condition, condensate drain flush, thermostat calibration, and full cooling cycle delta-T test. Filter replacement if due. For combination furnace/AC systems, the spring visit also includes a post-heating-season furnace inspection noting any end-of-season findings for the service record.

Each tune-up visit produces a complete service report with all instrument readings, retained in the customer file and provided to the homeowner in digital format. These reports constitute the annual maintenance documentation required by most major HVAC manufacturers’ registered warranty terms.

Priority Emergency Dispatch

During peak demand periods — the January cold snaps when no-heat calls surge, the late July and early August heat waves when no-cool calls peak — plan members are scheduled ahead of non-members for same-day emergency response. The practical effect: a plan member calling at 8 a.m. on a 5°F January morning gets a confirmed same-day appointment; a non-member calling at the same time gets the next available appointment, which during peak demand may be next-morning rather than same-day. Overnight emergency calls (below 55°F indoor, above 85°F indoor with medically vulnerable occupants, gas leak, CO alarm) are dispatched immediately regardless of membership status — priority dispatch applies to scheduled urgent calls, not life-safety emergencies.

Service Discount on Repair Calls

Plan members receive a 10% discount on parts and labor for any repair calls during the plan year (excludes equipment replacement quotes). The discount applies to the net repair cost after the $89 diagnostic fee credit. For plan members who have one repair call during the plan year in addition to their two tune-up visits, the discount typically covers a meaningful portion of the plan cost difference above individual visit pricing.

Scheduling Reminders

We contact plan members by phone and email in late September (to schedule the fall heating visit) and in late March (to schedule the spring cooling visit). If you do not respond within two weeks, we follow up once. After that, we do not pursue further — the plan is a convenience service, not an obligation. If you prefer to self-schedule, standard non-plan tune-up pricing applies and the plan premium is not charged for that year.

Plan Pricing and Cost Comparison

The maintenance plan is priced as an annual subscription covering both tune-up visits. For a single-system home (one furnace, one AC):

Annual plan rate: $285–$345 per year depending on system type (single-stage, two-stage, or modulating/variable-capacity systems)
Individual combined tune-up visit rate: $145–$225 per visit
Two individual visits at per-visit pricing: $290–$450
Plan savings versus two individual visits: $0–$105 in visit cost, plus the 10% repair discount and priority dispatch value

For two-system homes (two furnaces, two AC systems), the plan rate scales proportionally with a multi-unit discount on the second system.

The plan makes clearest financial sense for homeowners who:

Would otherwise forget or defer the second seasonal visit (the plan’s scheduling reminder converts a likely one-visit-per-year pattern into a consistent two-visit pattern)
Value the priority emergency dispatch during peak demand — particularly for SunCrest and Traverse Ridge homeowners where the combination of high heating loads, altitude-related maintenance complexities, and access challenges during winter weather makes emergency call reliability more consequential
Have had at least one repair call in the past two years (the 10% repair discount is immediately useful for households with aging systems approaching their first significant repair events)

Plan Coverage Area

Maintenance plans are available for residential properties in our primary service area: Draper, Sandy, Bluffdale, Riverton, South Jordan, and Herriman. Multi-property plans for property management companies and HOA common-area equipment are quoted separately based on the total number of systems and the service address distribution. Contact us for multi-property plan pricing.

Plan Terms

Plan period: 12 months from enrollment date
Renewal: Annual auto-renewal with 30-day written cancellation notice option before the renewal date
Transferability: Plans transfer with the property at sale — the new owner receives the remaining plan term at the existing rate. We update the contact information when notified of ownership change.
Coverage: The plan covers scheduled tune-up labor and standard tune-up consumables (drain pan tablets, condensate drain treatment, filter replacement up to one standard 1-inch filter per visit). Parts required for repairs identified during tune-up visits are quoted and billed separately at plan member pricing (standard rate minus 10%).
Exclusions: Equipment replacement, refrigerant recharge, and repairs requiring parts orders are billed at plan member rates (10% discount) and are not covered under the plan subscription fee. Major repairs are quoted before work begins.

Frequently Asked Questions

Can I enroll in a maintenance plan mid-year?: Yes. Mid-year enrollment starts a 12-month plan from the enrollment date. If the enrollment falls close to one of the seasonal tune-up windows, the first tune-up visit is scheduled within 60 days of enrollment and the second is scheduled approximately 6 months later. The priority dispatch and repair discount are active from the day of enrollment. Partial-year prorating is not offered — the plan is a 12-month annual subscription regardless of enrollment date.
What if I move during the plan year?: If you move within our service area (Draper, Sandy, Bluffdale, Riverton, South Jordan, Herriman), the plan transfers to the new address for the remainder of the plan year at no additional cost. If you move outside our service area, the plan is cancelled and the remaining prorated term is refunded. We do not charge a transfer or cancellation fee for moves.
Do I need a maintenance plan if my system is under manufacturer warranty?: Yes — manufacturer warranty and maintenance plan serve different purposes. The manufacturer warranty covers parts and labor for covered failures caused by defects. The maintenance plan covers the annual service visits that (a) prevent many of those failures from occurring and (b) provide the documentation that supports warranty claims when they do occur. Most manufacturers require annual maintenance documentation to support warranty claims; a plan member who calls with a warranty claim after two years of documented annual service has a stronger claim position than an owner who has no service records.
What systems are covered under the maintenance plan?: The plan covers all primary HVAC systems at the enrolled address: gas furnaces, central air conditioning systems, heat pumps (ducted and ductless), and heat pump water heaters where they are part of the primary HVAC system. Hydronic boiler systems (including cast iron and modulating-condensing boilers) are covered under a separate plan tier that includes Diego Ramirez’s hydronic-specific service scope (zone valve testing, aquastat calibration, combustion analysis, and system pressure assessment). Supplemental systems (whole-home humidifiers, dehumidifiers, UV-C systems, Aprilaire media air cleaners) are inspected as part of the tune-up visit at no additional charge; maintenance on these components beyond inspection (canister replacement, pad replacement, UV lamp replacement) is billed at plan member rates.
Is the maintenance plan worth it for a newer home?: For a new construction home at SunCrest, Traverse Ridge, or Corner Canyon elevation, yes — specifically because the altitude derate verification, condensate drain descaling, and capacitor tracking in the first 3–5 years of service are more consequential at those elevations than at valley-floor addresses. For a valley-floor home with a new system that was correctly installed and commissioned, the plan’s primary value is the warranty documentation and the scheduling convenience — the financial savings versus individual visits may be modest. We give you an honest answer on this if you ask during enrollment.

Contact Draper Heating & Air Conditioning

To enroll in a maintenance plan or discuss whether a plan is the right fit for your home and system, contact us. Plan enrollment is completed over the phone or email in 10 minutes; no in-person visit required to start.

Phone: (385) 336-1837
Address: 12244 Business Park Dr #155, Draper, UT 84020
Email: info@draperheatingairconditioning.xyz
Utah DOPL HVAC Contractor License: #11487612-5501
EPA Section 608 Universal: #608U-2011-318472

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HVAC Maintenance Plans Draper UT | Draper Heating & Air